Frequently Asked Questions

Less Face Oil

Where is the Less Face Oil developed and manufactured?

The Less Face Oil was developed in Germany and is also manufactured here. From Germany, it is then shipped directly to our customers in over 40 countries.

What is the Less Face Oil's shelf life?

The Less Face Oil is so pure and fresh that instead of the usual open-cream-jar symbol (which indicates skincare products with an extended shelf life), it has a best-before-date. The shelf life is approximately 10 months from receipt. Unlike industrial ski care brands that produce at long intervals, we produce a new and fresh batch of Less Face Oils every 4–6 weeks.

How long does a bottle of Less Face Oil last?

A Less Face Oil contains about 600 drops of concentrated skincare essence. Depending on individual needs, 5–10 drops per application are sufficient. When applied daily, this translates to 2 to 4 months of usage.

Why do the Less Face Oils not contain the water, like creams or lotions?

Creams and lotions are made of water and fats (in high-quality products, the fats are pure plant oils). However, water and fats do not blend, which is why emulsifiers have to be added. Any product that contains water will also germinate within a few weeks, that is why preservatives are also added. Further common additives are fragrances, such as perfume and essential oils, and texturisers to make the products smell better and prevent them from yellowing. All of these additives are dermatologically problematic. To create a skincare product that is truly free of additives (even the hidden ones) and thus truly effective, the water should not be contained in the product but rather added at the time of application. At Less, you will thus only pay for active ingredients and not for additives or water.

Can I order a product sample of the Less Face Oil?

Samples have to be produced in large quantities. That is why they are almost exclusively used for heavily preserved products such as creams, shampoo, or perfume. Since we do not use preservatives, we do not offer sample of our Less Face Oils. Although this limits the possibility of introducing our products to a wider circle of people, it guarantees our customers a highly effective and at the same time uniquely skin-friendly skincare product.

Will my skin undergo a transition phase when I switch to Less?

It is perfectly normal for the skin to react to changes in your skincare routine. This is especially the case if the skin was previously cared for differently over a longer period of time. Tip 1: Temporarily apply a little more of the Less Face Oil, e.g. 1.5 to 2 pipette fillings. Tip 2: Make sure that the Less Face Oil is applied with sufficient water. It is ideal to apply it directly at the end of the shower, when the skin is maximally moisturised and the oil can bind the moisture directly into the skin. Tip 3: Use the Less Face Oil in the evening.

I am unsure what skin type I am. Which Less Face Oil should I use?

If you are unsure of your skin type, please use the Less Face Oil Light. This is a lighter product and is suitable for all skin types. The Less Face Oil Plus is very rich and is only used for very dry and damaged skin. In skin care, it is typically recommended to begin with a lighter product and then upgrade to a richer product if needed.

Is the Less Face Oil vegan and cruelty-free?

Yes.

Less Cleansing Clay

What is the shelf life of the Less Cleansing Clay?

If stored dry, the Less Cleansing Clay has an unlimited shelf life.

Can I use the Less Cleansing Clay for my daily cleaning?

Yes, the Less Cleansing Clay can be used on a daily basis. However, you will find that pure warm water is sufficient for the daily cleaning of everyday residue like dust and sweat. A thorough cleanse with the Less Cleansing Clay is only necessary 1–3 times a week.

Can I use Less Cleansing Clay to remove make-up?

Make-up, even the waterproof type, is best removed with pure apricot kernel oil. Simply moisten a small cotton pad with a lukewarm water, add a few drops of the oil, and then gently remove the make-up in stroking movements.

Do I have to expect a transition phase if I switch to skin cleansing with Less?

In our experience, there is no adjustment period when switching from a surfactant-based cleaning to the Less Cleansing Clay.

Is the Less Cleansing Clay suitable for all skin types?

Yes, every skin type benefits from this powerful yet gentle way of cleansing. Dry skin can heal without being constantly stripped of its protective layer during cleansing. Oily skin can balance its sebum production naturally.

If you have any further questions, please call us at +49 40 96063954 or email us at office@welcometoless.com.